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程序Procedure006PAGE-4-版本Rev.:0员工绩效管理程序StaffPerformanceManagementProcedures目标Objectives通过上级经理与下属员工之间就工作职责、工作目标及标准、工作绩效等问题所做的沟通,帮助下属不断提高工作业绩,促进下属员工能力的提高,确保个人、部门及公司绩效目标的实现。同时通过对员工一定时期的工作成绩、工作能力的考核,把握每一位员工的实际工作状况,为教育培训、工作调动,以及提薪、晋升、奖励、表彰等提供客观可靠的依据。Performancemanagementisforensuringtheachievementofperformancetargetsofeachstaff,departmentandthecompanythroughcommunicationbetweenthemanagersandhissubordinatesonjobduties,objectivesandstandardsaswellasperformance,whichsupporttheimprovementofperformanceandcompetenceofsubordinates.Performanceappraisalaimstoappraisetheperformanceandcapabilityofstaffinacertaintimetoknoweachemployee’sworkingstatus.Meanwhile,it’salsoofferingobjectiveandreliableproofsfortraining,reassignment,salaryincrement,promotion,rewardandcommendationetc.绩效管理环节PerformanceManagementCourses绩效计划Performanceplanning绩效实施与监控Performancemonitoring绩效考核Performanceappraisal绩效反馈Performancefeedback各环节具体要求、流程ProcessofPerformanceManagementCourses制订绩效计划PerformancePlan上级经理根据考核周期公司对员工要求和期望,和员工共同确定工作绩效目标及衡量标准,并将员工绩效计划考核表(包括关键绩效考核指标和通用指标等部分)交员工确认。Mangersshouldsetuptogetherwithhissubordinatestheperformancetargetandmeasurementbasedonthecompanyrequirementsandexpectations.TheperformanceplanincludingKPIandgeneralindicatorsshouldbehandedovertostaffforconfirmation.绩效目标主要包括以下几个方面内容:PerformanceTargets关键绩效指标KPI(年度考核时权重60%)KPI(weight60%inannualappraisalofallindicators)工作能力与态度考核(年度考核时权重40%)GeneralIndicatorsWorkingcapabilityandattitudeappraisal(weighing40%inannualappraisalofallindicators)绩效实施与监控Performancemonitoring计划跟进与调整(时间:全过程)Plantrackandadjustment(time:wholeprocess)在计划执行过程中,如出现重大计划调整,员工与上级经理应及时确认计划的更改,并重新填写《绩效计划考核表》。重大调整是指以下情况:权重大于20%的工作任务取消或新增或现有任务权重变化(增减)超过20%。Duringimplementationoftheperformanceplan,thestaffshouldconfirmtimelywiththemanagertheplanmaterialchange,ifany,andfilluptheplanformagain.Thematerialchangereferstothecancellationoradditionoftaskweightedabove20%ortheexistingtaskweightchangedby20%.过程辅导与激励(时间:全过程)Coachingandmotivation(time:who